Mindset Matters

At work, we are more likely to notice what we can do better, before noticing what we do well.

Whilst this can result in Agile improvements, if we fail to recognise success, team members may become disengaged.

How do you keep your team motivated whilst remaining Agile?

Mindset matters and the act of simply changing our thoughts, can be the catalyst of great, positive change.

Let’s discuss how I can help you accelerate your (organisation’s) potential by changing mindset.

The largest source of current stress: bosses!

A recent survey from Korn Ferry, “Workplace Stress Continues to Mount,” examined the trend of increasing stress in the workplace.

Korn Ferry asked nearly 2,000 professionals what impact workplace stress had on them. 76% of respondents said stress at work had a negative impact on their personal relationships, and 66% say they have lost sleep due to work stress and 16%, have had to quit their job due to stress.

35% of the respondents say their boss is their biggest source of stress at work.

With only 30% of workers saying they are highly engaged in their jobs, how can we ensure managers have the tools that they need to become better at what they do, to make sure their team members are engaged? Let’s face it, they’re only human!

Over the last year, I have been delivering coaching and training as part of a leadership and management programme in the financial services industry. At the start of the programme, more than 40% of managers felt overwhelmed by their management responsibilities and described conflicts with team members, stress and a lack of confidence in carrying out their roles. After only 6 months, these managers had found confidence, which improved their board presence and client presentations; could manage their time more effectively, had formed better relationships with their teams; and they were generally happier and more engaged at work.

Managing stress in teams is only putting a plaster on an open wound. Let’s get to the root of the matter by offering managers the tools to excel in their craft, and rewarding good behaviour; which is a more positive step towards a workforce that is more engaged and stress-free.

Contact me to discuss how I can help you.

Are company values the glue in global friendships?

After more than 5 years apart, my ex-colleagues and very firm friends, flew in from Australia, Japan and Hong Kong to meet me in London. We enjoyed each other’s company; reminiscing about both the good and the bad times; whilst discussing the power of global friendships.

We were born and raised in different countries; we are from different backgrounds; we were all hired at different times across Asia Pacific; either collaborating or working on the same team.

Having survived corporate life and company politics, today we are all entrepreneurs, enjoying work which inspires us. We are all so different, and yet, we have so much in common.

There was however something about our company experience that bonded us. Was it the company values or the culture?

After further discussion with the team and personal reflection, I believe that we chose the company based on our common values and how they matched those of the company. We tend to agree that a company’s culture may change, depending on the behaviours that senior leaders allow to creep in; either strengthening or weakening it.

When I coach clients about career choices, I advise them to consider very carefully how their values are aligned to a company’s.

I would therefore be curious to hear your views. Is it our friendship that acts as the glue that bonds us, or do company values extend way past the walls of a company?

Which wolf do you feed?

There’s a story which I tell frequently when I am training or coaching future leaders, as many suffer from what is known as ‘imposter syndrome’ i.e. a psychological pattern in which the person doubts their own accomplishments.

An old Cherokee Indian chief was teaching his grandson about life.

‘A fight is going on inside me,” he told the young boy, a fight between two wolves.

One is evil, full of anger, sorrow, regret, greed, self-pity and false pride.

The other is good, full of joy, peace, love, humility, kindness and faith.

This same fight is going on inside of you, grandson…and inside every other person on earth.’

The grandson ponders this for a moment and then asks, “Grandfather, which wolf will win?”

The old man smiled and simply said, “The one you feed.”

The wolf that you choose to ‘feed’, determines your success. Choose wisely.

#mindfulness #selfbelief #selfesteem #impostersyndrome

How women can help women succeed

I read today that the future of the Queen of Jazz, Ella Fitzgerald changed when legend Marilyn Monroe helped arrange Fitzgerald’s debut at the Mocambo nightclub.

Fitzgerald claimed her good fortune was due to Monroe’s support: “I owe Marilyn Monroe a real debt… she personally called the owner of the Mocambo and told him she wanted me booked immediately, and if he would do it, she would take a front table every night. She told him — and it was true, due to Marilyn’s superstar status — that the press would go wild,” Ella Fitzgerald, August 1972 issue of the MS magazine.

We talk about glass ceilings, board quotas and gender diversity and inclusion however, reading how Marilyn Monroe helped Ella Fitzgerald, highlights to me that women could be helping each other a lot more than we are.

Ladies, how are you helping a female colleague, peer or friend to achieve her success?

#peercoaching #coaching #mentoring #genderdiversity

https://www.google.co.uk/amp/s/www.thevintagenews.com/2017/12/17/marilyn-monroe-ella-fitzgerald/amp/

Learning to unlearn

Learn to unlearnAs managers, we believe we are doing the right thing by sending our employees on leadership and management training.

Would it therefore surprise you to read, that only 5 to 10% of learning is retained and can be applied after traditional methods of training?

Research on the forgetting curve, shows that within 1 hour, people will have forgotten an average of 50% of the information presented. Within 24 hours, they have forgotten an average of 70% of new information, and within a week, an average of 90% of information will have been long forgotten.

“Whole-day training can be a catastrophe. Our cognitive load is exceeded,” says Itiel Dror, a neuroscientist specialising in learning. His message to L&D practitioners is unequivocal: “Don’t do whole-day learning.” Dror’s view is supported by research by Paul King of the Christian University of Texas, which suggests that not only is traditional whole-day learning ineffective, but it can even be counter-productive. Once the brain’s capacity has been exceeded, learners can’t absorb any more information and they then begin to dump the most recent things that they have learned (HR Magazine, 2016).

Whilst many leaders will agree that one-day courses are ineffective, ‘they find them invaluable for networking, knowledge-sharing and disseminating a strong sense of company culture’ (HR Magazine, 2016).

So, as a manager or a learning and development leader, how do you ensure that you don’t throw away 90% of your training budget, but guarantee that your employees can network, collaborate and learn from others?

Would it interest you to hear how you could reduce this financial drain to below 30%?

While doing research for my dissertation on ‘changing behaviour in three months’, I stumbled on some fascinating facts, which have since been proven and developed further over the last year.

We are so focused on teaching our employees new skills, that we have forgotten to tackle the behaviours and limiting beliefs which are standing in an individuals’ way of successfully applying what they have learned.

Before change and new behaviours can be adopted, the previous behaviour needs to be unlearned or discarded (Lewin, 1946) yet, most organisations are focused on the ‘learning process and do not encourage unlearning structures’ (Argyris).

The AURA approach is based on Kolb’s ‘Experiential Learning Cycle’ (1984) which helps learners ‘learn how to learn, by consciously following a recursive cycle of experiencing, reflecting, thinking, and acting’ and increases their learning power.

AURA starts with an Assessment (psychometric and 360-feedback) and takes individuals through a process of Unlearning (reflecting & thinking), Relearning (experiencing) and Application (acting); to help them act with purpose.

When leadership and management training is broken up into bite-size chunks, it is retained with ease, but there’s still the bonus of meeting others and sharing ideas. The difference of this approach is that it’s combined with one to one coaching and that’s where the bonus lies. Between the bite-size modules, coaches hold individuals accountable for applying what is learned, ensuring that individuals unlearn old habits, have the confidence to apply what they have learned and ultimately change their behaviour sustainably.

Who wouldn’t want a better return on investment for their training budget? To learn more about unlearning, contact me.

Making change work!

I moved to a new house but, I continued to walk home to my old one?

One may quickly question the sanity of this individual as it goes without saying that ‘if you always do what you’ve always done, you’ll always get what you’ve always got’, Henry Ford.

But, ‘how do you facilitate change in your organisation?’

When processes, product lines, strategies, company beliefs and values are changed, are the impact that these changes have on the workforce even considered? Will employees be required to work differently and how will this be supported?

Change has become a constant and managing it has become an expanding discipline. Yet, research states that ‘70% of change projects fail due to resistance to change’, Beer & Nohria.

How leaders facilitate behavioural change determines how employees embrace change, as well as the outcome for their organisation.

It’s natural for individuals to resist change. Oftentimes they don’t believe in their own ability to change; with doubts arising like ‘am I able to do this new job?; ‘will I shine in this new world, as I did before?’; and it seems easier to retain the status quo, than to rally behind transformational change.

My latest research focuses on changing behaviour in 3 months, with a success rate of over 70%, which balances the odds of your change programme failing.

By training and coaching individuals through change, it feels far less uncomfortable.

Are you letting your employees take the long route home? Or, are you ensuring that new behaviours clear the path to success?

Let’s talk!