The happy secret to better work

During the past 7 months, I’ve met many professionals, who have chosen to ‘hand in’ their career’s with large organisations in order to ‘do good’ elsewhere. These accountants, lawyers, business analysts and branding experts, felt that they were trading success for happiness, but are they?

As a manager of a team of 35 young, ambitious branding, communications and social responsibility professionals, I understand some of the challenges that today’s managers face. How do you ensure your team’s happiness? That team members feel motivated and focused on the tasks at hand, whilst balancing their private lives and their careers.

I’ve always been convinced that the happier you are, the happier you can make other people and the more successful you can be. So, you can imagine the pleasure I had watching Shawn Achor’s presentation online at TEDx, pretty much confirming my ‘sunny’ point of view.

Happiness is on the opposite side of success. We often think, that we need success in order to be happy. Whereas, all we really need is the happiness advantage. The happier we are, the more successful we can become. Check out “The happy secret to better work” on Youtube, which I believe is 12 minutes well spent.

I live my own life by my own motto, “As soon as you start living yor dreams, your dreams evolve.” By being happy, you can achieve anything you want to, especially your dreams and when you’re happy, you can make everyone around you happy too.

So as a manager of 35 innovative and go-getting professionals, I selflessly start with myself. I ensure that I’m happy, and when that’s done, I ensure that my team members have the tools to make themselves happy. I guess, in my own way, I’m spreading the happiness advantage. And a little, goes a long way to achieving any company’s goals!

So, Soesma, Jeroen, et al, you haven’t traded success for happiness, you’re following you’re dreams. And, it’s only through happiness that you can truly find success!

Target setting for voluntary board members

Last week I attended a cooking workshop hosted by the Eureko Achmea Academy in the Netherlands. 23 businesswomen were given the opportunity to network, to cook together, to eat together and to get to know each other better. There were many interesting people at the event from all sorts of organisations, profit and non-profit.

One of my dinner conversations was with the managing director of a Dutch NGO, which operates globally. It’s my opinion that board members, volunteers or not, should be given annual targets that they should meet. If the board members are unable to meet their targets, then they should be asked to leave the organisation. If they are not adding value, there is no value for the NGO.

If there are definite targets to be met,  perhaps prospective board members will think twice before accepting a board position and consider how they can add value and truly help an organisation before accepting the role. Non-executive board positions are often honorary but the strategy of an organisation also needs to be honoured.

The lady I was chatting to, had never considered the concept of target setting for board members, however she thought it was a great idea. What do you think? Do you think it’s fair to set targets for non-executive, voluntary board members of non profit organisations (NGOs).

 

Goodbye 2011. And what a year it was.

As soon as you start living your dreams, your dreams evolve. Start living your dreams today!

As 2011 draws to a close, it’s time for reflection. Look back at your successes, learn from your failures and become deliriously excited about the challenges and opportunities that 2012 will bring you. I’ve made a list of some of the highlights of my year. For the busy bees among you, I’ve compiled a summary 😉
This is the year I,
became healthier, fitter, slimmer, younger, more focused, more energetic, more decisive, kept my wicked sense of humour, my joy of loud music, fast cars, dance, travel; but kept myself grounded by realising how fortunate I am.

And for those of you that have a little more time 🙂
This is the year I,

  • realised that making life-changing decisions is easy
  • met Vardit Kohn from For Goodness Sake and shed 33 pounds (thanks Vardit)
  • became fit enough to run 10kms with ease on Sunday mornings
  • started doing Ashtanga Yoga…thank goodness for physiotherapy
  • met Archbishop Desmond Tutu In Cape Town; an 80 year old who has achieved so much in his lifetime and still has the will to achieve so much more
  • met HRH Princess Máxima of the Netherlands; ensuring that children are educated about money and finance
  • met Josette Sheeran, Executive Director of the UN World Food Program; a lady on a mission to feed the world
  • started my blog helendenheld.com. Thanks to everyone that actually reads it!
  • accepted a board position at NGO Share People
  • accepted a board position at NGO Cordaid Urban Matters in Cape Town
  • started studying Mandarin Chinese. “Nín hǎo” (Hello).
  • visited Brussels, London, Hong Kong, Barcelona, Umbria, Milan, Basel, Johannesburg, Cape Town, to name just a few….
  • realised that the happier and more successful I become, the happier and more successful I can make other people
  • focused on promoting Fair Chance Foundation and its partners. By voicing my opinions, I’ve noticed that people actually sit up, listen and take action
  • was listed as one of the top marketing women in the Netherlands for the 3rd consecutive year
  • was interviewed for numerous articles about CSR
  • put our house on the market
  • decided that the world needs to be conquered
  • met many new, inspiring and fascinating people, who have an effect on my life every day. I thank you all!

2011 was indeed a year to remember. But aren’t they all! I wish you and yours good health, wealth, prosperity and wisdom in 2012.

Slainte mhath (Scotland – Gaelic), Gesondheid (South Africa – Afrikaans), Nqa (South Africa – Sesotho), Proost (Netherlands – Dutch), Gan bei (China – Mandarin), Cheers!

And remember, as soon as you start living your dreams, your dreams evolve. Carpe Diem.

Make a wish at New Year and make someone’s dream come true

Yet another charitable activity which I need to give some airtime before the year ends.

Post a New Year wish (for free) via twitter or facebook by using the hashtag #DeloitteWish and Deloitte in the Netherlands will make someone’s dream come true by donating 50 euro cents per message to the Make a Wish Foundation.

The Make a Wish Foundation offers children (aged 3 to 18) with life threatening illnesses the opportunity to make one of their dreams come true as this can have a positive effect on the child’s future.

The coolest messages will be projected from 18.00 on 31st December until 02.00 on 1st January 2012 on the tallest office building in the Netherlands, the Maastoren. The activities can be followed live from any tablet, laptop or smartphone on the DeloitteWish website.

So, what’s stopping you. Please get tweeting and facebooking and make a wish come true in 2012!

Doing good at Christmas

If you’re anything like me, Christmas creeps up and takes you by surprise every year. It seems like the months between the long and sultry days of Summer and the cold, rainy and dark days of Winter just fly by. I’m often left wondering where my year has gone. My mother often said that the older one gets, the quicker the years go by. But I believe that the years fly by because I do so much. I don’t believe in getting older. Age is a state mind.

For me, the festive season is not only a time to celebrate with family and friends but also to look back over the year to what I’ve achieved and to figure out what challenge I’ll rise to in the year to come. It’s also the magical time for giving.

This year giving for me took the form of filling 100 ‘Christmas stockings’ for underprivileged children aged 1 to 18 in South Africa. The actual shopping for these gifts took place when I visited Cape Town in October. It was a teriffic activity to be part of. It’s thanks to Amor Strauss from Cordaid Urban Matters in Cape Town that I was able to become involved.

Santa’s Shoebox is the organisation that facilitates the giving experience. They also get schools involved since school children in South Africa are given a social responsibility in the school curriculum. The school children decorate a standardised shoebox as part of their social responsibility project and benefactors buy the contents to fill the boxes. Each box has a unique identification number which relates to a specific child. This ensures that a 16yr old doesn’t receive gifts for a 5yr old. The benefactor is given a specific budget to stay within, which quite honestly, is the biggest challenge of all.

Admittedly Amor and I had loads of fun trying to be as original and smart as possible about buying the gifts on a very strict budget. But I suppose the biggest kick for me, was negotiating loads of ‘freebees’ from many department stores when they heard what we were doing. Many thanks go to the management of Edgars, Truworths and Woolworths in Paarl. I do hope the kids enjoy their Christmas gifts as much as we did buying them.

I wish you perspective and a stress free festive season. Look around you and appreciate what you already have and you may realise that you already have everything your heart desires. Happy holidays!

Social Return on Investment

It’s not often I’ve had anything truly positive to say about the government….until now.

The Dutch government is showing its commitment to solving local societal issues by ensuring that organisations that want to do business in the public sector are willing to invest time and money in corporate social responsibility and involvement (CSR&I).

Government tender documents specify that a percentage of the total project fee will be invested in social initiatives. Commercial organisations therefore, need to ensure that they can fill that social return before they consider tendering. They need to step up to the mark and put their money where their mouth is.

I regularly talk about the importance of CSR&I and how it no longer can be seen as a cost to an organisation but as a long term investment. This change to tender documents is just a little bit of proof. Businesses ‘leave money on the table’ when they turn their backs on their communities.

So, you can only imagine how thrilled I was to be called by a government official about a tender which had been won by Deloitte. A meeting was held to discuss how Deloitte would meet their commitment in the coming 3 years. I’m excited that the effort of so many Deloitte volunteers has not been for nothing. They can now prove the importance of CSR.

So, my complaints about the government being bureaucratic and anything but innovative have been blown out of the water. I’m obviously psyched about showing how CSR can benefit business. And, I’m happy that the government is enforcing the support of societal issues albeit through commercial businesses. If the public and profit sectors can help one another whilst simultaneously solving community issues our world is definitely becoming a better place.

Unconditional Giving

When we donate money to an NGO, are we allowed to have an opinion as to how that money is spent? Or does the transaction end when the giver gives or when the benefactor can sleep better at night because of this act of giving? Or, does the transaction only end when the NGO achieves what the giver expects it to?

In the last few weeks the giving policies of Pink Ribbon in the Netherlands have been widely criticized in the media. As always, the media attacks first and then gives the organisation the opportunity to defend itself later. Read more about how Pink Ribbon spends your donations on the Pink Ribbon blog (Dutch language).

Whether Pink Ribbon’s defence is sincere or not, is quite honestly beside the point. The organisation has now been brought into question and in to doubt, in the minds of many…..myself included.

How much damage is the press allowed to do? And, how much damage has Pink Ribbon felt by the media’s scathing articles? And, who pays for this damage in the long term?

So, to my first comment? Is the philanthropist allowed to have an opinion as to how their money is spent? Or, is that entirely up to the NGO?
All opinions are welcome!

Building a self-sustaining community

A few weeks ago, I attended a wedding in South Africa, at which world leader and Nobel peace prize winner, Archbishop Desmond Tutu was presiding. He has recently celebrated his 80th birthday and although he is taking it ‘easier’, he still has the energy of many 60 year olds. He remains a person of great international influence, who uses his clout to defend human rights, to campaign for the oppressed and fight the war against HIV AIDS, etc.

While in South Africa, I took the time to visit a project supported by Cordaid Urban Matters, which is a Dutch NGO with satellite offices in San Salvador, Kisumu and Cape Town. Cordaid Urban Matters works with local government and chooses areas that need to be totally (re)developed. Think along the lines of water, electricity, cable, sewerage, housing, schools, shops, etc. Since I’m really pragmatic, I wanted to see for myself exactly what needs to be done.

Amor Strauss, the programme manager for Cordaid Urban Matters in Cape Town took me to Hazeldene, which is part of Philippi, a sprawling slum area around Cape Town. I visit Cape Town regularly and I drive passed this area all the time. But, nothing really prepares you for what you’re going to see, when you drive into the area. A wake-up call and a definite reality check as to how good many of us, myself included, have it.

The plan is to create a self-sustaining village, for a group of about 350 very low income families. These families were promised homes over 10 years ago by the South African government but to date nothing has been built. Cordaid Urban Matters plans to do more. Homes will be built, a water purification plant will be installed, greenhouses will be erected to grow goods for export and fruit and vegetables will be grown on site. A bakery will be built, not only to bake bread for the community that is cheaper than the local supermarkets, but it will also act as a source of training. The bakery will educate people in and around the community as bakers, who can then offer their services to other local bakeries or supermarkets. The homes will be rented by the families and the creation of jobs in the village will ensure that the families can pay for rent, utilities and any other additional goods and services.

I’m obviously excited about the project but, I’m also cautiously optimistic as the last thing anyone wants to create is a bubble. We’re far happier developing a self sustaining village which will also help people on the outskirts of the community.

Only time will tell if we’ll succeed; which influential people we may or may not need to call for help along the way; and how engaged the people from this self-sustaining community will be in the future. But let’s face it, ‘it is far better to have tried and failed than to have failed to try…”  Wish us luck.

Daring to Dream

As a little girl, I wore pretty pink party dresses and I was read fairy tales of princesses being rescued by their handsome princes and how they lived happily ever after in their perfect kingdoms. I don’t think I ever challenged this concept. Couldn’t the princess
do the rescuing? How would the kingdom stay perfect if it wasn’t self-sustaining? I know I never had these discussions with my mother and I’m sure she never asked me what I would discuss with the princess when I met her. I only wish she had.

We look to our world leaders or people of great influence to solve our planet’s problems. When, there’s more of a chance that the ‘lowly man on the street’ will solve more problems albeit with a little help of ‘the princess’.

Her Royal Highness Princess Máxima of the Netherlands is a princess on a mission. She has 3 young daughters and she understands more than ever how important education is; the importance of financial literacy; how entrepreneurial children are; and how children can be coached to far greater heights when they are suitably challenged.

This week I met Princess Máxima at an event arranged by MVO Nederland (Dutch site), an organization focused on CSR activities in the Netherlands. Representatives from company foundations, NGOs, funds, business and public sector met to discuss a whole range of topics (Dutch language) including, Reducing the number of drop outs and unemployment; Improving quality of life and safety in communities; Labour market participation; Financial education, etc. All the attendees, myself included, signed a letter of intent, promising to talk less and act more. Coalitions will be formed in the coming months and some very passionate business people, with the support of Princess Máxima, will solve just some of our problems in the Netherlands.

As a child, I never dared imagine that I could ever be in the presence of a Princess. Let’s start re-writing those fairy tales. Nowadays, princesses work alongside you and I, to solve ‘their’ kingdom’s sustainability issues, feeding the poor or improving the economy through education and job creation. Let’s challenge our children to think outside of the square. They’re not made of glass and they need to realise that they can do anything that they put their minds to. They are our future leaders and it’s their ideas that will save the world. Let’s teach our children to ‘Dare to Dream’.