Putting your network to good use

Have you ever counted how many family members, friends, acquaintances or business relationships you have? No, neither have I. But, if I rely on Linked in and Facebook, I know in excess of 1000 people and, I have a reach in excess of 14000 people.

Knowing each of these individuals has absolutely no benefit however, it’s what I do with this network of people that can make all the difference. How often do you connect people in your network to one another? And, how can you put your network to good use?

Last week I attended a Child and Youth Finance International event in Amsterdam. The first of many to come. Founder, Jeroo Billimoria, is a woman on a mission who makes things happen and someone who bangs on doors and makes her network, work for her. This event was attended by hundreds of business people, NGOs and individuals from around the globe. I met some very interesting people doing some exceptional work; Development initiatives network in Nigeria and Unicef in Nepal. People from organisations that need help in order to help others. Working for a global organisation has its benefits, so I immediately connected my Deloitte colleagues in India and Nigeria to the NGOs that I had met, in the hope that benefit will be found.

You can start closer to home though. A friend, Marianne Sassen, recently started her own company in the Netherlands, Marianne Communiceert. She consults businesses in communication strategy and translating this strategy to successful business activities. She realised that many local NGOs don’t have the financial resources to use a consultant, so she hooked up with a filmmaker, Tafelberg Films, to offer a day’s free communication advice and the production of a promotional film to a charitable organisation that takes the time to upload their business plan to their website, Operatie Spotlight. One, very lucky charity in the Netherlands will ‘win’ some free consulting work. A worthy activity, close to home, which I could immediately tweet and upload to my linked in profile. I know many charities that would be thrilled to receive this free advice.

Putting our networks to good use is therefore easier than you’d imagine. Think as local, regional or as global as your network will take you and remember, that a little (for you) can go a very long way for someone else.

What is this life without a dream?

What is this life without a dream?
Without a vision for tomorrow
Of peace, love and prosperity
A life without sorrow

Will we ever understand?
Why in our growing population
Crime and violence still grow
Weakening our nation

Do we really hope to see a massive change
In all the things around
When we do nothing to solve
All the suffering that abounds

What can we do to make a change?
What will the outcome be?
If all the people that we know
Would take just some time to see

That every little bit of help
That alleviates some pain
Of all those people in our world
Is to everyone’s gain

Too many people in our world die
Of starvation and abuse
And disease can be prevented
If we put our resources to good use

So, if everybody learns to give
A little here and now
It all will make a difference
To someone, somewhere, somehow!

Wise words from my father, Andrew Gardiner. Thanks Dad!

The good, the bad and the ugly of global cities

Hong Kong – Xianggang (fragrant harbour). One of my favorite cities of the world. A magnificent financial hub of towering skyscrapers and a 24/7 mentality. If you thought New York was the city that never sleeps…..think again.

I’ve been visiting Hong Kong for the past few weeks on vacation, which has been quite a different experience than purely attending business meetings, events and conferences. I’ve had time to get to know the lay of the land, walk the streets and even practice a little of my Mandarin Chinese.

Last night, I attended the Hong Kong Art Walk, an event which is held once a year. Art galleries open their doors to the public, showing special exhibitions and the evening is made quite festive by music, snacks and refreshments wherever you go.

One of the galleries I visited, served as my wake-up call. No matter how beautiful a city is at first glance and no matter how shiny the surface, there are always many dull cracks and crevices and an abundance of duct tape serving to hold it all together. 

I’ve experienced the enormous valley between rich and poor in many countries around the world, so I’m no longer naive. I understand that whilst wealthy business people enjoy the fruits of their hard labour, many less fortunate hard working people live a very different life.  

The Society for Community Organization drove the hard facts home by exhibiting photographs and film of marginalised groups, living in cage homes, cubicle apartments and roof-top flats. In Hong Kong 20% of the population lives below the poverty line. Whilst, I understand the challenges that the government is facing with respect to illegal immigrants, one can’t help but wonder how many of these people are actually of Hong Kong descent. 

I’m happy that something is being done to raise awareness; fighting for the rights of the elderly, health rights, the working poor, civil rights and education. I’m also happy to say that everyone who attended the Art Walk, supported the Society for Community Organization (even if they had no idea). I can only hope that the government may also take an example from more social states around the world. For more information visit the SoCo website, where you can also make a financial donation to this worthy cause.

Educating the world through mobile learning

This weekend, I came across an article published by the World Economic Forum about mobile learning, Accelerating the adoption of mlearning – A call for collective and collaborative action. While only 25% of homes in developing countries have a computer, just about every individual owns a mobile device. In Somalia, the same holds true. This is a country in which unemployment rates often hover around 60%. A non-profit, USAID, and a local Somalian Telco partnered in order to offer this group of young job seekers help in employment related work skills via interactive audio instruction. In nearly 3 years, 900 people have used the programme and 80% of these people have found jobs or internships. 

The same white paper refers to the numbers of young people around the world learning life skills via mobile devices from inspirational educators at the very top of their expertise areas. I may speak for many of you when I recall, sitting as a child in schoolbenches, listening to uninspiring teachers, who were trying to teach me subjects which have little or no value in today’s economy.

If we can educate as few as 10% more young people through to graduation, just think what the effect could be on the global economy in the next 10 to 20 years. Although, I guess it’s still easier said than done. We first need to get governments and cable companies on board and improve broadband connections around the world. According to the World Bank, a 10% increase in broadband penetration can lead to an increase of 1,38% of the GDP of low to medium income countries. 

So what’s stopping us? Whether we personally coach and mentor young people to stay in school longer, or we stream intuitively simple-to-learn information to these children, who cares! As long as these youngsters are learning life skills which will help them grow and become self sufficient in the future. In the words of Albert Einstein, “Education is what remains after one has forgotten what one has learned in school.” 

Hopefully food for thought! What are you doing to help?

I launched Fair Chance Foundation for Deloitte Netherlands in July 2010. We focus on coaching and mentoring children from less privileged neighbourhoods and improving financial education in these schools. About 600 Deloitte Netherlands employees per year volunteer through Fair Chance Foundation.

The hard, commercial reality of being an NGO

In the past, volunteers and employees of NGO’s were often people that had difficulty ‘fitting in’. They were people on a mission to do good in the world. They choose to ‘solve world hunger before breakfast’, rather than working for a profit organisation that did little to fulfil their need to change the world. 

Fast forward to the present and many NGOs are analyzing their business plans, revisiting their strategies and ultimately, reorganizing. Dutch NGOs, in particular, are focused on 2015. The year in which many government subsidies will cease to exist. A year in which NGO’s will need to be self sufficient. The year in which non-profit meets profit! 

The unfortunate circumstance of this hard reality is that many people may no longer ‘fit’. Let’s face it, ‘do gooders’ will always be necessary. Those people that join NGOs to travel the world in order to teach, to  rebuild homes or makeshift shelter, to offer love and understanding, to save lives; the list goes on and on. The hard reality however, is that if the back office is not working effectively, the front office can’t go and get its hands dirty.

NGOs need to be far more commercial, than they may have been used to. They need to make themselves really attractive to third parties in order to raise funds. They need to review their business propositions and be more flexible than they’ve ever been. They need to focus on running a profitable business. 

‘Profit’ is a dirty word in the mouths of many hard core volunteers in the ‘front office’. What these people need to understand is that without profit, generated in the back office, the front office ceases to exist.

The coming 3 years will not be easy for many NGOs. But, it’s my opinion that when IQ and EQ converge, or should I say the worlds of profit and non-profit, that real change will start to happen in the world.

Let’s make sustainable waves!

The happy secret to better work

During the past 7 months, I’ve met many professionals, who have chosen to ‘hand in’ their career’s with large organisations in order to ‘do good’ elsewhere. These accountants, lawyers, business analysts and branding experts, felt that they were trading success for happiness, but are they?

As a manager of a team of 35 young, ambitious branding, communications and social responsibility professionals, I understand some of the challenges that today’s managers face. How do you ensure your team’s happiness? That team members feel motivated and focused on the tasks at hand, whilst balancing their private lives and their careers.

I’ve always been convinced that the happier you are, the happier you can make other people and the more successful you can be. So, you can imagine the pleasure I had watching Shawn Achor’s presentation online at TEDx, pretty much confirming my ‘sunny’ point of view.

Happiness is on the opposite side of success. We often think, that we need success in order to be happy. Whereas, all we really need is the happiness advantage. The happier we are, the more successful we can become. Check out “The happy secret to better work” on Youtube, which I believe is 12 minutes well spent.

I live my own life by my own motto, “As soon as you start living yor dreams, your dreams evolve.” By being happy, you can achieve anything you want to, especially your dreams and when you’re happy, you can make everyone around you happy too.

So as a manager of 35 innovative and go-getting professionals, I selflessly start with myself. I ensure that I’m happy, and when that’s done, I ensure that my team members have the tools to make themselves happy. I guess, in my own way, I’m spreading the happiness advantage. And a little, goes a long way to achieving any company’s goals!

So, Soesma, Jeroen, et al, you haven’t traded success for happiness, you’re following you’re dreams. And, it’s only through happiness that you can truly find success!

Target setting for voluntary board members

Last week I attended a cooking workshop hosted by the Eureko Achmea Academy in the Netherlands. 23 businesswomen were given the opportunity to network, to cook together, to eat together and to get to know each other better. There were many interesting people at the event from all sorts of organisations, profit and non-profit.

One of my dinner conversations was with the managing director of a Dutch NGO, which operates globally. It’s my opinion that board members, volunteers or not, should be given annual targets that they should meet. If the board members are unable to meet their targets, then they should be asked to leave the organisation. If they are not adding value, there is no value for the NGO.

If there are definite targets to be met,  perhaps prospective board members will think twice before accepting a board position and consider how they can add value and truly help an organisation before accepting the role. Non-executive board positions are often honorary but the strategy of an organisation also needs to be honoured.

The lady I was chatting to, had never considered the concept of target setting for board members, however she thought it was a great idea. What do you think? Do you think it’s fair to set targets for non-executive, voluntary board members of non profit organisations (NGOs).

 

Goodbye 2011. And what a year it was.

As soon as you start living your dreams, your dreams evolve. Start living your dreams today!

As 2011 draws to a close, it’s time for reflection. Look back at your successes, learn from your failures and become deliriously excited about the challenges and opportunities that 2012 will bring you. I’ve made a list of some of the highlights of my year. For the busy bees among you, I’ve compiled a summary 😉
This is the year I,
became healthier, fitter, slimmer, younger, more focused, more energetic, more decisive, kept my wicked sense of humour, my joy of loud music, fast cars, dance, travel; but kept myself grounded by realising how fortunate I am.

And for those of you that have a little more time 🙂
This is the year I,

  • realised that making life-changing decisions is easy
  • met Vardit Kohn from For Goodness Sake and shed 33 pounds (thanks Vardit)
  • became fit enough to run 10kms with ease on Sunday mornings
  • started doing Ashtanga Yoga…thank goodness for physiotherapy
  • met Archbishop Desmond Tutu In Cape Town; an 80 year old who has achieved so much in his lifetime and still has the will to achieve so much more
  • met HRH Princess Máxima of the Netherlands; ensuring that children are educated about money and finance
  • met Josette Sheeran, Executive Director of the UN World Food Program; a lady on a mission to feed the world
  • started my blog helendenheld.com. Thanks to everyone that actually reads it!
  • accepted a board position at NGO Share People
  • accepted a board position at NGO Cordaid Urban Matters in Cape Town
  • started studying Mandarin Chinese. “Nín hǎo” (Hello).
  • visited Brussels, London, Hong Kong, Barcelona, Umbria, Milan, Basel, Johannesburg, Cape Town, to name just a few….
  • realised that the happier and more successful I become, the happier and more successful I can make other people
  • focused on promoting Fair Chance Foundation and its partners. By voicing my opinions, I’ve noticed that people actually sit up, listen and take action
  • was listed as one of the top marketing women in the Netherlands for the 3rd consecutive year
  • was interviewed for numerous articles about CSR
  • put our house on the market
  • decided that the world needs to be conquered
  • met many new, inspiring and fascinating people, who have an effect on my life every day. I thank you all!

2011 was indeed a year to remember. But aren’t they all! I wish you and yours good health, wealth, prosperity and wisdom in 2012.

Slainte mhath (Scotland – Gaelic), Gesondheid (South Africa – Afrikaans), Nqa (South Africa – Sesotho), Proost (Netherlands – Dutch), Gan bei (China – Mandarin), Cheers!

And remember, as soon as you start living your dreams, your dreams evolve. Carpe Diem.

Make a wish at New Year and make someone’s dream come true

Yet another charitable activity which I need to give some airtime before the year ends.

Post a New Year wish (for free) via twitter or facebook by using the hashtag #DeloitteWish and Deloitte in the Netherlands will make someone’s dream come true by donating 50 euro cents per message to the Make a Wish Foundation.

The Make a Wish Foundation offers children (aged 3 to 18) with life threatening illnesses the opportunity to make one of their dreams come true as this can have a positive effect on the child’s future.

The coolest messages will be projected from 18.00 on 31st December until 02.00 on 1st January 2012 on the tallest office building in the Netherlands, the Maastoren. The activities can be followed live from any tablet, laptop or smartphone on the DeloitteWish website.

So, what’s stopping you. Please get tweeting and facebooking and make a wish come true in 2012!